Disputes
Settled before it becomes a chargeback.
Most payment disputes can be resolved before they become chargebacks. GeminiPay helps you respond early, protect your revenue and keep your cash flow moving.
STOP DISPUTES BEFORE THEY COST YOU.
EARLY DISPUTE ALERTS
We notify you as soon as a customer questions a charge, giving you time to resolve the issue before it becomes a formal dispute.
RESOLVE IT BEFORE A CHARGEBACK
When possible, we work to settle the issue early—helping you avoid chargeback fees, lost revenue and damage to your account.
WE HELP YOU FIGHT DISPUTES
If a dispute becomes a chargeback, we help organize and submit the receipts, authorizations, delivery records and other evidence needed to challenge it.
BRIDGE FUNDING
A dispute shouldn’t disrupt your business. If funds are withdrawn because of a chargeback, qualified merchants can access interest-free bridge funding to help maintain cash flow while the case is being resolved.